This policy explains payment methods, currency, and billing for purchases made at store.iflytek.com.

Accepted Payment Methods

We accept the following payment methods:

• Credit cards
• PayPal
• Apple Pay
• Google Pay

Available payment options may vary depending on your location, device, browser, and payment provider. The methods and card types available for your order are shown at checkout.

Currency

All orders are charged in U.S. dollars (USD). If your card or payment account uses another currency, your bank or payment provider may apply its own exchange rate and additional conversion or international transaction fees. These charges are determined by your provider and are not collected by iFLYTEK.

Prices and Taxes

The applicable product price, discounts, shipping charges, and any taxes collected by us are reflected in the final order total shown at checkout before payment. Where taxes are included in the displayed price, they are not added again. Where taxes are charged separately, they will be shown at checkout.

Please review the final total before submitting your order. If a pricing or tax issue is identified afterward, our support team will contact you to explain the issue and available options. We will not collect an additional payment without your agreement.

Payment Authorization

By submitting a payment, you confirm that you are authorized to use the selected payment method. Payments are subject to approval by your bank or payment provider and may require additional authentication. Please provide accurate billing information to help avoid payment delays.

Payment Security

Payments are processed through our checkout and payment service providers. Your chosen provider may require security checks, such as a verification code or approval through its app. No online payment or transmission method can be guaranteed completely secure.

Please do not send your full card number, card security code, account password, or one-time verification code to our support team by email or chat.

Failed or Pending Payments

If your payment is declined, check your billing details, available funds, and any authentication request from your provider. You may also try another payment method offered at checkout or contact your bank or payment provider for assistance.

If you see a charge or pending authorization but have not received an order confirmation, please contact us before repeating your payment. A pending authorization does not necessarily mean that payment has been completed, and its release timing depends on your bank or payment provider.

Refunds

Approved refunds are issued to the original payment method in accordance with our Returns & Refunds policy. If your payment account uses a currency other than USD, the converted refund amount may differ from the original charge because of exchange rate changes or your provider’s fees.

Contact Us

For payment assistance, email support@iflytekglobal.ai. Please include your order number, if available, and a brief description of the issue without sharing sensitive payment details.