Shipping Policy
ADDRESSES TO WHICH WE SHIP
Currently, we provide shipping to Canada, United Kingdom, Australia, United States, France, Germany, Italy and Spain. Currently, we cannot ship to Hawaii, Puerto Rico, and Alaska.
SHIPPING COST & TIME for Devices
|
Country |
Shipping Method |
Shipping Time |
Costs |
| Canada | Standard Shipping | 7-9 business days | Free |
| United Kingdom | Standard Shipping | 7-9 business days | Free |
| Australia | Standard Shipping | 7-9 business days | Free |
| United States | Standard Shipping | 7-9 business days | Free |
| Singapore | Standard Shipping | 7-9 business days | Free |
| Hong Kong | Standard Shipping | 7-9 business days | start from 20 USD |
| France | Standard Shipping | 7-9 business days | start from 40 USD |
| Germany | Standard Shipping | 7-9 business days | start from 40 USD |
| Italy | Standard Shipping | 7-9 business days | start from 40 USD |
| Spain | Standard Shipping | 7-9 business days | start from 40 USD |
| Luxembourg | Standard Shipping | 7-9 business days | start from 40 USD |
| Mexico | Standard Shipping | 7-9 business days | start from 40 USD |
| Portugal | Standard Shipping | 7-9 business days | start from 40 USD |
SHIPPING COST & TIME for Accessories
|
Country |
Shipping Method |
Shipping Time |
Costs |
| United States | Standard Shipping | 7-9 business days | Free |
|
Non-U.S. regions |
Standard Shipping | 7-9 business days |
20 USD Free shipping for order over 189 USD |
It generally takes 1-2 business days to process and dispatch orders from the warehouses. While we make every effort to deliver your package within the expected timeframe. Due to uncontrollable factors, shipping times may vary by 1-2 business days. We apologize for any inconvenience caused. For assistance, please contact our customer service team. Thank you for your understanding.
RESTOCKING FEE
Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 20% of the order will be charged as a cancellation fee.
Return: Please review our return policy. If you meet the return criteria, please contact our customer service to obtain approval before initiating the return process. .
ORDER TRACKING
You also track your order here with your order number. For more shipping information, send an email to support@iflytek.com. We will get back to you in 24 hours.
If you haven't received the products, however, the logistics order shows the goods have been signed. In this situation, please contact us immediately.