Shipping Policy

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Free Shipping to US/AU/UK/CA

30-Day Return & Refund

1-Year Warranty

Shipping Policy

ADDRESSES TO WHICH WE SHIP

Currently, we provide shipping to Canada, United Kingdom, Australia, United States, France, Germany, Italy and Spain. Currently, we cannot ship to Hawaii, Puerto Rico, and Alaska.

SHIPPING COST & TIME for Devices

Country

Shipping Method

Shipping Time

Costs

United States

Standard Shipping

Advanced Shipping

3-7 business days

2-5 business days

Free

20 USD

Canada

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

United Kingdom

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Australia

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Singapore

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Hong Kong

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

France

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Germany

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Italy

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Spain

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Luxembourg

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Mexico

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

Portugal

Standard Shipping

Advanced Shipping

7-9 business days

3-7 business days

Free

20 USD

SHIPPING COST & TIME for Accessories

Country

Shipping Method

Shipping Time

Costs

United States Standard Shipping 3-7 business days Free
United States Advanced Shipping 2-5 business days 20 USD

Non-U.S. regions

Standard Shipping 7-9 business days

Free shipping for order over 179 USD

Non-U.S. regions

Advanced Shipping 3-7 business days 

20 USD

It generally takes 1-2 business days to process and dispatch orders from the warehouses. While we make every effort to deliver your package within the expected timeframe. Due to uncontrollable factors, shipping times may vary by 1-2 business days. We apologize for any inconvenience caused. For assistance, please contact our customer service team. Thank you for your understanding.

RESTOCKING FEE

Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 20% of the order will be charged as a cancellation fee.

Return: Please review our return policy. If you meet the return criteria, please contact our customer service to obtain approval before initiating the return process. .

ORDER TRACKING

You also track your order here with your order number. For more shipping information, send an email to support@iflytekglobal.ai. We will get back to you in 24 hours.
If you haven't received the products, however, the logistics order shows the goods have been signed. In this situation, please contact us immediately.